The Western Star Truck Repair Shop offers a wide range of services including engine diagnostics, brake repairs, suspension work, and more.
The technicians at the Western Star Truck Repair Shop are highly experienced and certified to work on Western Star trucks.
While appointments are recommended, walk-ins are also welcome at the Western Star Truck Repair Shop.
The time it takes to complete a repair at the Western Star Truck Repair Shop varies depending on the nature of the repair and the availability of parts.
Yes, the Western Star Truck Repair Shop offers a warranty on parts and labor for all repairs completed at their facility.
Yes, the Western Star Truck Repair Shop is equipped to handle fleet maintenance services for businesses with multiple trucks in their fleet.
Every make fails in its own way. These are the jobs that come through the bays in Tacoma on Western Star units — 47X, 49X, 4900 and 4700 — running Detroit DD13, DD15 and DD16, and Cummins X15.
Western Stars around here are logging, construction and heavy-haul units. They are specified harder and they wear differently — suspension, driveline and brakes lead the list.
Same engine family as Freightliner: DEF dosing, NOx sensors, soot and ash load, and the derate that follows.
Vocational bodies crack mounts and brackets. We weld and fabricate in-house rather than sending the unit out.
Heavy front-axle ratings and rough ground mean kingpins and steering components need watching at every PM.
The order matters more than the tool. We pull codes and freeze-frame data, read the history rather than the active fault, and measure before anything comes off the truck. On an aftertreatment complaint that means soot load, differential pressure and regen history; on an electrical complaint it means tracing the circuit instead of replacing the component the code names. You get a written estimate before the work starts, and a road test after it.
Two reasons, and neither is price alone. The shop sits at 1616 E 26th St inside the Port of Tacoma industrial area, so a drayage tractor is minutes away rather than an hour — and while the truck sits, the box on the chassis is accruing per-diem. And we work the trailer as well as the tractor, so a unit with an engine fault and a trailer ABS lamp is one visit and one invoice.
Related reading: Detroit DD15 common problems.
Call (425) 900-6212 or book a slot. We are open Monday to Friday 8:00–18:00 and Saturday 8:00–16:00, and we run mobile and roadside service across the South Sound when the truck cannot come to us. Shop labour starts at $130 per hour; a DOT annual inspection is $80.
1616 E 26th St, Tacoma, WA 98421
Mon-Fri: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: Closed
